Retrofit in Action: Lessons from Delivering Large-Scale Housing Projects
Across the UK, councils are under pressure to upgrade their housing stock in line with government targets. Meeting EPC requirements, improving living standards, and cutting energy costs all depend on effective retrofit delivery. TF Energy has worked with local authorities including Camden, Newport, and Bristol, providing valuable insight into how large-scale programmes can succeed when managed correctly.
One of the biggest challenges on any housing project is resident engagement. Homes are not empty shells, they are lived in by families, older residents, and vulnerable tenants who all have different needs. Work must be carried out while minimising stress and disruption. TF Energy addresses this by preparing residents before projects begin. Information packs, prestart meetings, and clear communication channels ensure people know what to expect. From setting up designated tool zones to arranging safe storage of possessions, these steps build trust and reduce conflict once work is underway.
Sequencing the works is another area that requires experience and careful planning. Retrofit programmes often involve multiple trades, from insulation and heating engineers to scaffolders and renewable specialists. Without clear coordination, delays and clashes are inevitable. TF Energy has developed a structured process for sequencing, allowing different phases to flow smoothly. This approach shortens programme timelines, reduces costs, and ensures projects remain compliant with PAS 2030 and PAS 2035 standards.
Compliance is non-negotiable. Councils and housing associations must be able to evidence that installations meet strict quality and safety regulations. TF Energy supports this by embedding robust record keeping into every stage of delivery. Digital monitoring, site inspections, and a strong installer code of conduct provide the “golden thread” of accountability that regulators and council’s demand.
The recent Camden projects highlighted the importance of balancing technical upgrades with resident wellbeing. For example, during insulation works in high density housing blocks, clear scheduling and resident liaison meant works were completed without long term disruption to tenants. In Newport, where heat pump pilots were introduced to schools and homes, the lessons learned were used to refine methods before rolling them out more widely. Bristol projects reinforced the value of early survey accuracy, as identifying property specific issues in advance avoided costly changes later.
Large scale retrofit is complex, but it is achievable when supported by the right partner. TF Energy’s experience shows that combining resident care, precise sequencing, and strict compliance results in programmes that deliver real improvements for councils and communities. These lessons will shape future housing upgrades and help local authorities meet their ambitious sustainability goals.









